Cognizant makes organisational changes, president DK Sinha to retire in July

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BENGALURU: Dharmendra Kumar (DK) Sinha, a Cognizant veteran and president of North America, is retiring from the company in July. Sinha, who managed 75% of Cognizant’s business, is leaving after 24 years with the firm.
In 2019, he was elevated to head North American strategy, industry verticals, sales, delivery as well as mergers and acquisitions. Prior to that, Sinha was president of global client services.
“DK has served not only as a key leader but also as a torchbearer of our culture and a trusted advisor to me. Over the last 18 months, he rebuilt the North American leadership team and grew bookings substantially,” Cognizant CEO Brian Humphries said in an email to employees on Wednesday.
Greogory Hyttenrauch, former president of Cognizant Digital Systems & Technology, will replace Sinha as president of North America.
After leadership changes and a huge reorganisation, Cognizant has made some changes to its operating model to make it easier for its clients to do business with the Nasdaq-listed firm. It is combining two of its service lines — digital business (DB) and digital systems and technology (DS&T) — into a new service line called digital business and technology (DB&T) which will be led by Malcolm Frank. A 15-year veteran in the firm, Frank was previously the president of Cognizant Digital Business.
“DB&T will become a growth platform and enabler for our commercial markets bringing together the industry’s most compelling technology vision, strategy, roadmap, capabilities, solutions, partnerships and subject matter expertise into a single integrated powerhouse,” Humphries said.
Digital operations will now be called digital business operations and will continue to be led by its president Ganesh Ayyar.
Humphries said global delivery head Andrew Stafford’s team is building a new global delivery network to ensure greater resilience and capabilities and greater access to local talent. They are also increasing local delivery capabilities across countries to better address the project-based digital work.
“I want to underscore that today’s announcement is not about cost reductions and there will be no restructuring charge. We won’t expect any significant workforce reduction as a result of this service line realignment. In fact, our current plan calls for a substantial hiring in 2021,” Humphries said.

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